1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (email, name, password)
- Payment information (processed securely through Stripe or PayTR)
- Meeting data (audio for real-time translation)
- Usage statistics and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our translation services
- Process payments and manage subscriptions
- Send important updates and notifications
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your data. All audio is processed in real-time and not stored permanently. Payment information is handled by certified payment processors and never stored on our servers.
4. GDPR Compliance
For users in the European Union, we comply with GDPR regulations. You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
5. Cookies
We use essential cookies for authentication and analytics cookies to improve our service. You can manage your cookie preferences through our cookie banner.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]
7. AI Services and Voice Data Processing
When you enable the real-time translation feature, Meeyra processes your voice to provide translation services. This section explains how your voice data is handled.
- What is processed: Your voice audio is temporarily converted to text (transcription) and then translated into the target language.
- Who processes it: Your voice audio is transmitted to Meeyra's secure servers for processing. To deliver AI-powered speech recognition and translation, Meeyra's servers utilize third-party AI sub-processors. These sub-processors act solely under Meeyra's instructions and are contractually required to apply data protection standards equivalent to or exceeding applicable law. The app never transmits user data directly to any third-party service — all communication is between the app and Meeyra's own infrastructure.
- Data retention: Your voice audio is not permanently stored. Processing is transient and data is discarded immediately after the translation is complete.
- User consent: You are asked to provide explicit consent before voice processing begins. You can withdraw consent at any time by disabling the translation feature.
- Purpose limitation: Your voice data is used exclusively for the purpose of providing real-time translation. It is never used for advertising, profiling, or any other purpose.
Meeyra may use one or more of the following AI infrastructure providers as sub-processors for speech recognition and translation. Each provider is contractually bound to equivalent data protection standards:
- OpenAI — openai.com/privacy
- Google Cloud AI — cloud.google.com/terms/cloud-privacy-notice
- Amazon Web Services (AWS) — aws.amazon.com/privacy
- Microsoft Azure Cognitive Services — privacy.microsoft.com
- Deepgram — deepgram.com/privacy
- AssemblyAI — assemblyai.com/privacy-policy
- Speechmatics — speechmatics.com/privacy-policy
- Rev.ai — rev.ai/privacy-policy
- IBM Watson — ibm.com/privacy
- Gladia — gladia.io/privacy
Meeyra acts as the sole data processor from the user's perspective. Any AI sub-processors used by Meeyra's backend are contractually bound to maintain equivalent data protection standards and are not permitted to use voice data for any purpose other than delivering the requested service.
8. Payment Services
Payment transactions are processed through trusted, internationally certified payment service providers. Meeyra does not store sensitive payment information such as card numbers on its own systems.
- Paddle: Used for subscription payments and invoice management. Acts as Merchant of Record for international users.
- PayTR: Provides local payment infrastructure for users in Turkey.
- Stripe: Used for secure credit/debit card payment processing.
- RevenueCat: Used for managing and tracking mobile app subscriptions (iOS & Android).
All payment providers are PCI-DSS compliant and process your data under their own privacy policies. We recommend reviewing the respective privacy policy of each provider for details.